Shipping

Every THEON order is carefully packed and dispatched from Auckland, New Zealand.

New Zealand

Standard tracked shipping is NZ$10 per order. Any free-shipping offer available for your order will be shown automatically at checkout.

Australia

Tracked shipping is NZ$25 per order.

United States

Tracked shipping is NZ$50 per order.

Delivery and tracking

Once your order has been dispatched, tracking information will be sent to the email address used at checkout. Delivery timeframes are estimates and may vary by destination, carrier and customs processing.

International customers are responsible for any import duties, taxes or local charges imposed by the destination country.

Delivery issues

If your order arrives damaged, is incorrect or has not arrived within the expected timeframe, email hello@theon.nz with your order number and we will help.